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Features

Online booking

Your own booking page

Clients book in seconds from your page, day or night. No app to download and no account to create.

  • Clients choose one or more services, a team member or anyone available, and a free time.
  • Only real free times are shown, based on opening hours, each person's hours, time off and existing bookings.
  • A Book now button for your website, and a link for Instagram, Google and messages.
  • Clients can reschedule or cancel online, up to a cut-off you choose.
  • Show a note for a service before it's booked, such as what to bring or how to prepare.
  • Your photo, description, address, phone number and opening hours on the page, with services grouped by category.
Try the demo booking page

Calendar

A calendar for the whole team

See the day at a glance, with a column for each person, and switch to week or month when you plan ahead.

  • Services with a break, like a treatment setting or numbing cream taking effect, keep the gap free for another client.
  • Add clean-up time after a service, so the next booking doesn't start straight away.
  • Add phone and walk-in bookings in a few taps, and block time for breaks and time off.
  • Reschedule, mark as done or no-show, and cancel from the booking.
  • Each person can sync their appointments to Apple, Google or Outlook Calendar on their phone.
  • You get an email and a notification when a client books, moves or cancels online.
  • Works on a phone as well as a computer, with no app to install.

Clients

Every client in one place

Clients are saved automatically when they book, with their contact details and appointment history.

  • Search by name, phone number or email.
  • Private notes for your team, such as preferences or what you did last time.
  • Each client's past and upcoming appointments, with who they saw.
  • Bring your client list over from another system with a CSV file.

Team

Built for teams of any size

Add everyone who takes bookings. Unlimited team members are included in the price.

  • Give each person their own login: staff see only their own appointments, managers can run the business.
  • Set each person's working hours, or use the business's opening hours.
  • Choose who performs each service, so clients only see people who can do it.

Activity log

Know who did what, and when

Every booking change is recorded, so you can see who booked, moved or cancelled an appointment without asking around.

  • Every booking made, moved, cancelled, marked done or marked as a no-show, and every deposit refunded.
  • Who did it: you, a manager, a team member by name, or the client from their email link.
  • Grouped by day, and filtered by team member or by type of change.
  • Each entry opens the booking in the calendar.
  • Only owners and managers can see it.

Deposits

Deposits that protect your time

Ask for a deposit when clients book, so late cancellations and no-shows don't leave you out of pocket.

  • A fixed amount or a percentage of the price, paid by card when booking.
  • Choose which services need a deposit.
  • Your cancellation terms are shown before clients book or pay.
  • The money goes straight to your own Stripe account. Bookpin takes no cut.
  • You keep the deposit if a client cancels late or doesn't turn up, or refund it in one click if you choose.

Emails and reminders

Confirmations and reminders, sent for you

Clients get the details they need without you sending a single message.

  • A confirmation email with the address, price and a link to manage the booking.
  • A reminder the day before the appointment.
  • An email whenever a booking is moved or cancelled.
  • A calendar file and a Google Calendar link, so the appointment lands in their calendar.
  • An optional request for a Google review the day after a visit.
  • Replies go straight to your own inbox.

Waiting list

Fill cancellations from a waiting list

When no time suits, clients can join your waiting list instead of going elsewhere.

  • When a booking is cancelled, matching clients are emailed about the free time automatically.
  • Clients say which service, team member and time of day they'd like.
  • Call or text them from the list, and track who you've contacted and who has booked.

Reports

Know how the business is doing

The numbers that matter, without a spreadsheet.

  • Revenue from completed appointments and the value of everything booked.
  • This week, this month or the last 3 months, compared with the period before.
  • Revenue per day or week, with a breakdown by team member and by service.
  • Number of bookings and your no-show rate.
  • Today's appointments and what's coming up, on your Home page.

Your data

Your data stays yours

Moving in is easy, and so is leaving. There's no lock-in.

  • Import clients and upcoming appointments from your current system, such as Fresha, Booksy or any system that exports a CSV.
  • You see exactly what will be added before anything is saved.
  • Download your clients and appointments as spreadsheets at any time.

Set up your booking page today.

Add your services, share your link, and start taking bookings. We can help you get set up for free.

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